REQUIRES 24 HR NOTICE
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DO NOT BOOK A NEW SESSION.
READ THE CALENDAR AND LET US KNOW WHICH AVAILABLE TIME SLOT YOU WOULD LIKE YOUR SESSION MOVED TO
CONTACT US
EMAIL: INFO@LINEAGESTUDIONYC.COM
TEXT: 938 800 0967
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NO PROBLEM! YOUR SESSION CAN SIMPLY BE PUT ON HOLD FOR THE FOLLOWING MONTH (OR WHENEVER YOUR SCHEDULE ALLOWS). YOUR DEPOSIT DOES NOT EXPIRE.
JUST REACH OUT WHEN THE CALENDAR OPENS AND LET US KNOW WHICH AVAILABLE TIME SLOT YOU WOULD LIKE.
CAN BE DONE AT ANY TIME
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REACH OUT TO US VIA EMAIL OR TEXT SO THAT WE MAY CANCEL YOUR SESSION.
EMAIL:
INFO@LINEAGESTUDIONYC.COM
TEXT: 938 800 0967
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CANCELLING YOUR APPOINTMENT MEANS YOUR BOOKING IS REMOVED FROM OUR SYSTEM PERMANENTLY AND YOU LOSE YOUR $100 NON REFUNDABLE DEPOSIT.
MISSED GRACE PERIODS ARE CONSIDERED CANCELLATIONS
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SESSIONS THAT ARE 60+ MINUTES HAVE A 20 MINUTE GRACE PERIOD.
IF YOU ARE UNABLE TO ARRIVE BY THE 20 MINUTE GRACE PERIOD, YOUR SESSION IS CONSIDERED A CANCELLATION AND YOU WILL FORFEIT YOUR $100 NON REFUNDABLE DEPOSIT.
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WAX SERVICES HAVE A 5 MINUTE GRACE PERIOD.
OTHER SERVICES (PEELS, HALF SESSIONS, ETC.) HAVE A 10 MINUTE GRACE PERIOD.